Overview
At Odhni, we strive to deliver your orders in a timely and efficient manner. This shipping policy outlines our shipping procedures, delivery timeframes, and related information to help you understand what to expect when you place an order with us.

Shipping Locations
We currently ship to the following locations:

All major cities across India
Selected international locations (contact us for availability)
Remote areas may require additional delivery time
Processing Time
Orders are typically processed within the following timeframes:

Standard Orders: 1-2 business days
Custom/Made-to-Order: 7-14 business days
Pre-Orders: As specified on the product page
Please note that processing times do not include shipping time. You will receive a confirmation email once your order has been shipped with tracking information.

Delivery Time
Estimated delivery times vary based on your location:

Metro Cities: 3-5 business days
Other Cities: 5-7 business days
Remote Areas: 7-10 business days
International: 10-20 business days (depending on customs)
These are estimated timeframes and may vary during peak seasons or due to unforeseen circumstances.

Shipping Charges
Shipping charges are calculated based on the following factors:

Order value and weight
Delivery location
Shipping method selected
Free Shipping: Available on orders above ₹999 within India

Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status by:

Using the tracking link provided in the shipping confirmation email
Logging into your account on our website
Contacting our customer support team

Delivery Issues
If you experience any issues with your delivery:

Lost Package: If your package hasn't arrived within the estimated timeframe, please contact us immediately. We will investigate with our shipping partners.
Damaged Package: Please report any damage within 48 hours of delivery with photos. We will arrange for a replacement or refund.
Wrong Address: Please ensure your shipping address is correct at checkout. Address changes after shipment may incur additional charges.
Multiple Items
If your order contains multiple items, they may be shipped separately. You will receive tracking information for each shipment. Please note that this does not incur additional shipping charges.

International Shipping
For international orders, please note:

Customs duties and taxes are the responsibility of the customer
Delivery times may vary based on customs clearance
Some products may not be available for international shipping
Contact us before ordering to confirm shipping availability to your location
Festive Season & Peak Periods
During festive seasons, sales events, or peak periods, processing and delivery times may be extended. We recommend placing orders well in advance if you need them by a specific date. We will notify customers of any expected delays via email.

Contact Information
For any shipping-related queries, please contact us at:

Email: info@odhni.com

Phone: +91 98765 43210

Customer Support Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST